TeloSignal

Support n8n Templates

Route, respond to, and escalate support tickets across helpdesk platforms.

82
Templates
82%
Use AI nodes
15
Avg node count
9
Simple (1–5 nodes)
39
Intermediate (6–15)
34
Advanced (16+)

Support and ticketing workflows connect helpdesk platforms to the tools agents and customers actually use, routing incoming requests, triggering automated responses, and escalating issues based on defined rules. Templates in this category handle new ticket creation from email or chat, SLA-breach alerts, satisfaction survey dispatch after ticket closure, and cross-platform sync between tools like Zendesk, Freshdesk, Linear, and Notion. Simple workflows create or update a single ticket record; intermediate builds add priority routing, auto-assignment logic, or AI-powered triage; advanced workflows manage multi-tier escalation, customer-facing status updates, and analytics reporting. AI adoption is growing rapidly here — language models are increasingly used for first-response drafting and sentiment classification. Demand Score reflects how many builders have engaged with each template, a proxy for how common the underlying support workflow problem is. Paid members access ranked demand scores and build prioritization data.

Showing 150 of 82 templates, ordered by views

Support

Gmail AI Auto-Responder: Create Draft Replies to incoming emails

This workflow automatically generates draft replies in Gmail. It's designed for anyone who manages a high volume of emails or often face wri…

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12 nodes · 69,826 viewsAI
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Auto categorise Outlook emails with AI

Automate your email management with this workflow, designed for freelancers and business professionals who receive high volumes of emails. B…

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36 nodes · 59,218 viewsAI
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Reply to Outlook emails with OpenAI

Who is this template for? This template is for any Microsoft Outlook user who wants a trained AI agent to reason and reply on their behalf.…

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9 nodes · 25,642 viewsAI
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Smart email responder workflow using AI

This project presents an intelligent email management system powered by advanced artificial intelligence. It utilizes Google's Gemini 2.0 AI…

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14 nodes · 15,661 viewsAI
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AI-powered email processing autoresponder and response approval (Yes/No)

How it Works This workflow is designed to automate the process of handling incoming emails, summarizing their content, generating appropria…

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17 nodes · 11,736 viewsAI
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Gmail MCP server – your all‑in‑one AI email toolkit

Gmail MCP Server Expose Gmail’s full API as a single SSE “tool server” endpoint for your AI agents. What it does Spins up an MCP Trigger th…

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27 nodes · 11,726 viewsAI
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AI customer feedback sentiment analysis

LOOM Walkthrough: [https://www.loom.com/share/4fbe06872cb8483993e7792018594f08](https://www.loom.com/share/4fbe06872cb8483993e7792018594f08)…

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9 nodes · 10,005 viewsAI
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Build your own PostgreSQL MCP server

This n8n demonstrates how to build a simple PostgreSQL MCP server to manage your PostgreSQL database such as HR, Payroll, Sale, Inventory an…

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15 nodes · 8,800 viewsAI
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Smart email draft generator

AI-Powered Email Draft Automation Workflow In this guide, we’ll walk you through setting up an AI-driven workflow that automatically proces…

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6 nodes · 8,702 viewsAI
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Automated Customer Service Ticket Creation & Notifications with Asana & WhatsApp

How it works: This workflow automates your customer service with built in notifications for your users & ticket creation with Asana. If a u…

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7 nodes · 8,014 views
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Create ticket on specific customer messages in Telegram

This is a workflow where a support channel on Telegram is being used to gather customer feedback. Depending on certain keywords in the custo…

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8 nodes · 7,584 views
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Microsoft Outlook AI email assistant with contact support from Monday and Airtable

Microsoft Outlook AI Email Assistant Prerequisites 1. Microsoft 365 Login Credentials - Provide your Office 365 credentials to connect Out…

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28 nodes · 6,875 viewsAI
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AI email organizer for GMail - advanced email management & sorting

Video Introduction [](https://www.youtube.com/watch?v=BQARyWMD_lU) Want to automate your inbox or need a custom workflow? [📞 Book a Call]…

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18 nodes · 5,935 viewsAI
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Modular & customizable AI-powered email routing: text classifier for eCommerce

How It Works 1. Form Submission: - The workflow starts with the On form submission node, which triggers when a user submits a contact for…

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14 nodes · 4,570 viewsAI
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Categorize and label incoming Gmail emails automatically with GPT-4o mini

Sort New Gmail messages by category with AI 👥 Who's it for This workflow is perfect for individuals or teams who receive a high volume…

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17 nodes · 4,037 viewsAI
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Automatically create JIRA issues from Outlook email support requests

This n8n template watches an outlook shared inbox for support messages and creates an equivalent issue item in JIRA. How it works * A sched…

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12 nodes · 3,538 viewsAI
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Create a new Freshdesk ticket

Companion workflow for Freshdesk node documentation

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2 nodes · 2,166 views
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Automatic email categorization and organization with Outlook and GPT-4o

n8n – Outlook AI Categorization & Labeling (Fully Automated) > Zero manual mapping. The workflow automatically discovers your Outlook fo…

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23 nodes · 1,813 viewsAI
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AI-powered email replies with spam filtering & FAQ lookup using GPT-4o mini & Pinecone

This n8n workflow automates the handling of incoming emails. It detects and filters out spam, searches a knowledge base (FAQ) stored in a Pi…

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13 nodes · 1,633 viewsAI
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Update people through Zulip about open tickets in Zammad

Fetches Zammad tickets at daily basis at 08:30 then sends them to #customer support>ticket on zulip for daily standups.

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5 nodes · 1,577 views
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Create a ticket in Zendesk

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2 nodes · 1,536 views
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Sync Shopify orders with Zendesk tickets

This workflow automatically syncs Shopify orders with your Zendesk tickets. Using this workflow, Shopify orders will be added or have their…

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7 nodes · 1,401 views
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Automated inbox organization for Outlook using GPT-4.1 agent

Auto-Categorize Outlook Emails with AI in n8n How It Works 1. Trigger: The workflow starts with the Microsoft Outlook Trigger node, pollin…

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9 nodes · 1,347 viewsAI
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Receive updates for support in Zendesk

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1 nodes · 1,284 views
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Update HubSpot contacts with Zendesk tickets

This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your Zendesk account collects all the new…

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13 nodes · 1,126 views
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Gmail email categorization & auto reply with GPT-4o and Google Sheets

🧭 Description This section automates Gmail message handling through AI-powered classification and response. Using the LangChain Text Class…

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18 nodes · 1,123 viewsAI
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Sync Shopify orders with your Zendesk contacts

This workflow automatically syncs Shopify orders with your Zendesk contacts. Using this workflow, the Shopify email ID, phone number ID and…

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9 nodes · 1,073 viewsAI
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Automatically create Linear issues from Gmail support request messages

This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. How it works * A scheduled tri…

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13 nodes · 1,063 viewsAI
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Send Webflow form submissions to Slack dynamically

What it does: This automation will dynamically create Slack channels for your Webflow forms and send formatted messages to those channels fo…

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13 nodes · 1,062 views
Demand Score
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Sync Zendesk tickets to your HubSpot contacts

This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newl…

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9 nodes · 1,030 views
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Automate email management with Gemini AI and Gmail for smart responses

Managing your inbox can feel like a full-time job. Some emails deserve an instant response, others need thoughtful handling, and many don’t…

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18 nodes · 989 viewsAI
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Post unassigned Zendesk tickets to Slack

> This has been updated to support the Query feature added to the Zendesk node in [0.144.0](0.144) This workflow will post all New and O…

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5 nodes · 960 views
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Classify emails and send replies with GPT-4o and gotoHuman for supervision

Let AI classify your incoming emails and draft replies. Use gotoHuman to approve emails before they are sent out. It also lets you manually…

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24 nodes · 871 viewsAI
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Ai email auto-responder system- AI RAG agent for email inbox

AI Email Auto-Responder – Smart Client Reply Automation with RAG This workflow is built for individuals, teams, and businesses that receive…

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34 nodes · 856 viewsAI
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Automate Service Ticket Triage with GPT-4o & Taiga

Usecase: When a new service ticket is created in Taiga, it's often unclear whether it contains sufficient details to begin work. This workfl…

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22 nodes · 741 viewsAI
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Automate email triage with GPT-4.1-mini classification and Gmail auto-replies

How it works: - Detects new unread Gmail messages - Extracts sender name for personalized replies - Classifies the email into one of four ca…

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24 nodes · 721 viewsAI
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Create an AI-powered Discord assistant with GPT-4o for multi-channel messaging

🤖 Discord AI Workflow: Your Automated Assistant! 🚀 🌟 Workflow Overview Transforms your Discord server into an intelligent, responsive po…

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13 nodes · 676 viewsAI
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Extract Gmail metadata to Google Sheets

Extract Gmail Metadata to Google Sheets This n8n template shows how to fetch new emails from a Gmail account, extract key metadata (sender…

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7 nodes · 663 viewsAI
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Assign Requests Using AI and Send Reminders Based On NocoDB Kanban Board Status

Who is it for? This is automation for support project manager, which helps not only to keep developres informed but also automatically keep…

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27 nodes · 661 viewsAI
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Instant Gmail notifications for Google Form submissions

Description Get a single Gmail notification immediately whenever someone submits your Google Forms. The workflow watches the Form-linked Goo…

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6 nodes · 657 viewsAI
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Get all mailboxes from Help Scout

Companion workflow for Help Scout node docs

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2 nodes · 631 views
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Receive updates when a customer is created in HelpScout

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1 nodes · 595 views
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Gmail customer support auto-responder with Ollama LLM and Pinecone RAG

Gmail Customer Support Auto-Responder with Ollama LLM and Pinecone RAG Built by Setidure Technologies Automate intelligent, friendly repl…

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11 nodes · 583 viewsAI
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Assign Zammad users to organizations based on email domain

This n8n workflow automates the assignment of existing users to organizations in Zammad based on their email domains, utilizing Zammad’s "do…

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8 nodes · 574 viewsAI
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Email management: Auto-delete marketing emails & generate AI replies with Gemini

Description This workflow intelligently scans your inbox, detects whether an email is marketing or genuine, and takes the right action autom…

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15 nodes · 528 viewsAI
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Automated support ticket system with Gmail, Trello, and Slack notifications

Automated Support Ticket & Customer Notification System Let's build this workflow to streamline your customer support. Here is a detailed,…

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6 nodes · 498 viewsAI
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Send feedback from Google Sheets to Mattermost

n8nConf Companion workflow for blog post

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3 nodes · 486 views
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Query business data with OpenAI chatbot using RAG and text-to-SQL via Peliqan

How it works This template is an end-to-end demo of a chatbot using business data from multiple sources (e.g. Notion, Chargebee, Hubspot et…

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19 nodes · 469 viewsAI
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Store Gmail email details in MySQL database

This workflow processes emails received in Gmail and saves detailed information about each email to a MySQL database. Before using, you nee…

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5 nodes · 445 viewsAI
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Intelligent Gmail label management with AI & Discord notifications

How it works - This workflow will trigger upon new mail in your gmail inbox and will automatically apply existing labels OR identify, create…

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27 nodes · 420 viewsAI
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