Automated Jira ticket responses with GPT-4 and Pinecone knowledge base
How It Works This template is an n8n workflow that integrates with Jira to provide automated replies. When a ticket is assigned to a use…
View on n8n.io →Route, respond to, and escalate support tickets across helpdesk platforms.
Support and ticketing workflows connect helpdesk platforms to the tools agents and customers actually use, routing incoming requests, triggering automated responses, and escalating issues based on defined rules. Templates in this category handle new ticket creation from email or chat, SLA-breach alerts, satisfaction survey dispatch after ticket closure, and cross-platform sync between tools like Zendesk, Freshdesk, Linear, and Notion. Simple workflows create or update a single ticket record; intermediate builds add priority routing, auto-assignment logic, or AI-powered triage; advanced workflows manage multi-tier escalation, customer-facing status updates, and analytics reporting. AI adoption is growing rapidly here — language models are increasingly used for first-response drafting and sentiment classification. Demand Score reflects how many builders have engaged with each template, a proxy for how common the underlying support workflow problem is. Paid members access ranked demand scores and build prioritization data.
Showing 51–82 of 82 templates, ordered by views
Automated Jira ticket responses with GPT-4 and Pinecone knowledge base
How It Works This template is an n8n workflow that integrates with Jira to provide automated replies. When a ticket is assigned to a use…
View on n8n.io →✉️ Automated email sorting & drafting for customer support - with AI 🤖
🤖 Automated Email Sorting & FAQ Reply Assistant (n8n + Gemini AI) 🔍 Overview This n8n workflow automates email triage and FAQ responses…
View on n8n.io →Two-way property repair management system with Google Sheets & Drive
This workflow automates the repair request process between tenants and building managers, keeping all updates organized in a single spreadsh…
View on n8n.io →AI email support system: Gmail, Gemini, GPT-4, Slack & Google Sheets workflow
🚀 Transform Your Customer Support with AI Automation! Unlock unparalleled efficiency and elevate customer satisfaction with our AI-Powered…
View on n8n.io →Automate support ticket prioritization with Jotform, Gemini AI, ClickUp tasks
Automated Support Prioritization and AI Task Creation This n8n workflow instantly captures support issues submitted via Jotform and efficie…
View on n8n.io →Automate installation booking approvals with Slack & Gmail forms
Who's it for Service businesses that handle installation appointments and need an efficient approval process. Perfect for HVAC companies, i…
View on n8n.io →Automate internal complaint resolution with Jotform, Gemini AI & Google Sheets
Workflow explaination video: [https://youtu.be/z1grVuNOXMk](https://youtu.be/z1grVuNOXMk) Prerequisites Before running this workflow, you…
View on n8n.io →AI-powered auto-tagging for Zendesk tickets using GPT-4.1-mini
This workflow automatically reviews new Zendesk tickets and tags them using OpenAI’s language model. It runs every 24 hours, fetches tickets…
View on n8n.io →Zendesk ticket summarizer with Pinecone, OpenAI, and Slack
Zendesk Ticket Summarizer with Pinecone, OpenAI, and Slack This workflow automates the process of summarizing recent Zendesk support ticket…
View on n8n.io →Zendesk pending ticket follow-up system with Gmail, Google Sheets & ClickUp
Description Automate Zendesk ticket follow-up management by fetching pending tickets daily, enriching and logging them into Google Sheets, c…
View on n8n.io →Automated email support triage with GPT-4, Gmail & Trello
How It Works ⚙️ This workflow is a comprehensive, AI-powered system that acts as a virtual support manager. It automates the entire process…
View on n8n.io →Automated customer feedback triage & follow-up with Gemini, Jotform, Gmail, Jira
AI-Powered Customer Feedback: Triage and Insight-Driven Chat This n8n workflow creates a two-phase system for handling customer feedback re…
View on n8n.io →Categorize support emails with AI and create tasks in Dart
Automatically turn incoming support emails into categorized, prioritized tasks in Dart—complete with AI-generated summaries, tags, and sende…
View on n8n.io →Gmail to Zendesk: AI-enriched ticket creation with GPT-4o and Google Sheets logging
Description Turn incoming Gmail messages into structured Zendesk tickets, enriched by Azure OpenAI, and log key details to Google Sheets for…
View on n8n.io →Organize school emails with AI, Google Calendar and Drive auto-triage system
Overview This workflow automatically reads school-related emails from Gmail, uses AI to understand what each email is about, and then organ…
View on n8n.io →Automate Zendesk Support replies with GPT-4o-mini, Google Sheets & Gmail
Description This workflow automates Zendesk ticket handling with AI-powered auto-replies. It pulls in new support tickets, checks against a…
View on n8n.io →Create ticket for duplicate devices in Syncro
*This workflow contains community nodes that are only compatible with the self-hosted version of n8n.* Using the serial number for assets,…
View on n8n.io →Create AI FAQ articles from Slack threads into Notion and Zendesk
Create FAQ articles from Slack threads to Notion and Zendesk This workflow helps you capture "tribal knowledge" shared in Slack conversatio…
View on n8n.io →Send AI-generated Gmail auto replies with GPT-4o-mini and Google Sheets
Overview This workflow automatically replies to important incoming Gmail messages using AI, while preventing duplicate or unnecessary repli…
View on n8n.io →Score call quality and send coaching emails with Gemini, OpenAI, and Gmail
This workflow helps contact centers and support teams automatically evaluate call quality and send coaching feedback without manual review.…
View on n8n.io →Match WooCommerce orders to new Zendesk tickets and send confirmation emails
Zendesk New Ticket → WooCommerce Order Matching, Tagging & Email Automation Automatically enrich Zendesk tickets with WooCommerce order det…
View on n8n.io →Triage LinkedIn notifications and InMails using Gmail, OpenAI, Notion, and Slack
LinkedIn Inbox Triage (Gmail Label to Notion + Slack) This n8n template demonstrates how to use AI to triage LinkedIn emails in your Gmail…
View on n8n.io →Categorise and label Gmail emails with GPT-4o and OpenAI
Automatically organise your Gmail inbox using AI. This workflow categorises every incoming email and applies Gmail labels, keeping only impo…
View on n8n.io →Auto-label Gmail with Ollama AI and draft smart replies
Who is this for This workflow is built for professionals, founders, freelancers, and anyone drowning in email who wants to automatically t…
View on n8n.io →Production AI Playbook: Human Oversight (1 of 3)
Review AI-drafted customer responses before they go out. This template sets up a chat-based approval flow where an AI agent drafts a reply a…
View on n8n.io →Filter and label Gmail emails using keyword-based rules and Google Sheets logging
This workflow automatically filters and organizes incoming Gmail emails using keyword-based classification. The goal is to reduce inbox no…
View on n8n.io →Route email actions from Notion with Gmail, Slack, and Jira
Description Execute email actions directly from Notion. Set an email’s status to Responded, Delegated, Routed, or Archived, and this workflo…
View on n8n.io →Classify GitHub issues and create Linear tasks using OpenAI
How it works This workflow automatically processes new GitHub issues and uses AI to classify them by type and priority. It extracts key is…
View on n8n.io →Generate and approve Google review replies with Groq AI and Slack
How it works This workflow automatically handles new Google reviews by generating AI-powered replies and deciding how to respond based on…
View on n8n.io →Route Gmail emails to Slack by intent using OpenAI and log to Sheets
If your team shares an inbox and someone has to manually read every email to decide where it goes, this workflow takes that off your plate.…
View on n8n.io →Turn support tickets into developer insights with OpenAI, Postgres, Slack and Jira
Overview This workflow transforms raw support tickets into actionable developer insights using AI and data processing. It automatically dete…
View on n8n.io →Classify and auto-reply to Gmail with OpenAI, Google Sheets RAG and Telegram
📨 Gmail Classifier —Classify emails using AI and automate responses This workflow delivers a complete, enterprise-grade Gmail automation s…
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